General conditions of sale



Preamble

The site is the property of Mond'Image in its entirety, and all rights thereto. Reproduction in whole or in part, is always subject to the permission of the owners. However, hypertext links to the site are permitted without specific requests.

1. Acceptance of terms

The customer acknowledges, at the time of ordering, the special conditions of sale stated on this screen and expressly accept them without reservation. These terms and conditions govern the contractual relationship between Mond'Image and client, both parties accept without any reserve. These terms and conditions shall prevail over all other conditions contained in any document, unless prior written consent.

2. Products

The photographs illustrating the products do not enter into the contract. If errors occur, shall, in any case, the responsibility for Mond'Image could not be committed.

3. Order

The automatic registration systems are considered as proof of the nature, content and date of the order. Mond'Image confirms the acceptance of the order to the customer at the email address he has given. The sale will be concluded only after the confirmation of the order. Mond'Image reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. When taking an order, the buyer is responsible for the information he indicated: if there is an error in the delivery address, the seller can not be held responsible for failure to deliver the product.

4. Order processing and delivery

Order processing time is for information: about 3 business days. For signed prints, the time depends on the presence of the author in our offices. If the delay is more than 3 weeks, we will keep you informed by email. At time of the order processing, you will to add the delivery time: see below. For further information and in case of urgent order, thank you to contact us by mail: info@mondimage.com.
The delivery time is added to the preparation time.
Order delivery time is for information: France 48 hours per Colissimo. After order confirmation, Mond'Image agrees to give to his carrier, all items ordered by the purchaser within the time limits above. The carrier undertakes to deliver the order to the address provided by the buyer to Mond'Image. In addition, for deliveries outside France, the customer agrees to pay all taxes due on importation of products, customs duty, value added tax and other taxes due under the laws of countries receiving the order. All orders to Mond'Image are for the personal use of customers, the complete or partial re-sale by clients or recipients of the products is strictly forbidden.
Delivery will be made by La Poste Colissimo, or carrier. The possible delays do not entitle the buyer to claim damages.
Deliveries in the EEC countries are made by La Poste Colissimo Europe.
Goods are always at the risk of the recipient. Always check your package upon arrival, and have reservations when signing the delivery note in order to have a period of 48 hours to claim the carrier in case of missing or damaged products. For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the customer wishes 2 places of delivery, he spent two orders, with corresponding delivery charges.

5. Retractation

You have 14 days (from receipt of the items) to form an opinion. For an exchange or refund, please re-send (the) item (s) new (s) in its (their) package (s) of origin to the following address: Mond'Image - 42 rue de la Grange - 91330 Yerres - France.
Upon exercise of the right of withdrawal, Mond'Image is liable for repayment of sums paid by the customer at no charge, except for return postage. Repayment is due within a maximum period of 30 days.

6. Price

You have 14 days (from receipt of the items) to form an opinion. For an exchange or refund, please re-send (the) item (s) new (s) in its (their) package (s) of origin to the following address: Mond'Image - 42 rue de la Grange - 91330 Yerres - France.
Upon exercise of the right of withdrawal, Mond'Image is liable for repayment of sums paid by the customer at no charge, except for return postage. Repayment is due within a maximum period of 30 days.

7. Payment

The price charged to the customer is the price indicated on the order confirmation sent by Mond'Image. The product price is payable the day of the order. Payment is made by credit card via PayPal. Your credit card is directed to the servers of PayPal, your payment is made directly to a bank in a secure environment without going through the server of the shop, ensuring even more important than your numbers are only known by our financial partner. The order validated by the customer will be considered effective when the payment centers concerned have given their consent. In case of refusal, the order will be automatically canceled and an email will be sent to the client. Moreover, Mond'Image reserves the right to refuse any order from a customer with whom there is a dispute.

8. Disputes

This contract is subject to French law. Mond'Image can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product manufacturers. The responsibility of Mond'Image will not, in any case, exceed the amount of the order and can not be blamed for simple errors or omissions that may occur despite all the precautions taken in the presentation of products. In case of difficulties in the implementation of this contract, the buyer may, before any legal action to seek an amicable solution with the help of a professional association for the industry, a consumer association or other counsel of his choice. It is recalled that the search for an amicable solution does not interrupt the "short deadline" of the legal warranty, nor the duration of the contractual warranty. It is recalled that in general and subject to the discretion of the courts, the respect of this contract relating to the contractual warranty requires the buyer to honor its financial obligations to the seller. Complaints or disputes will always be received with attentive benevolence, good faith is always presumed in those who try to explain their situation. In case of dispute, the customer should first contact the company to find an amicable solution. Otherwise, the Commercial Court of Evry has exclusive jurisdiction, regardless of the place of delivery and method of payment accepted.

9. Warranty

Mond'Image ensures that all selected products are manufactured, produced or published in FRANCE. In all cases, Mond'Image can not be held responsible for non-compliance with regulations and laws in force in the receiving country, the responsibility of Mond'Image is always limited to the value of the product in question, value of the date of sale, without recourse to the brand or the company producing the product.

10. Legal information

The information collected for purposes of distance selling is required, this information is essential for the processing and delivery of orders, preparing invoices and warranty contracts. Lack of information leads to the non-confirmation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information about customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The client (Article 34 of the law of January 6, 1978) has a right to access, modify, rectify and delete data concerning himself. Moreover, Mond'Image commits itself not to provide - free or not free - any information concerning its customers to third parties.